Small Business Marketing - Don't Go to Sleep Until You Can Answer This One Question about Customer Service

Hi. Today's topic is, "Don't go to sleep tonight until you can answer this one question about your customer service that your business offers."

Customer service, we all hear about it, we all talk about it all the time. We want to treat our customers like royalty, etc. Our customer's are our most important part of our business. You'll see a lot of businesses say that. It's pretty normal, and expected.

What I want to do is ask you a question:

If you actually asked your customers, surveyed them, or had us send a survey or something, what would they say about your customer service?

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